You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with anyone. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your personal information
To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.
We believe in the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
This online service is bound by the provisions of the Privacy Act 1988 (Cth)- external site, including the Australian Privacy Principles- external site.
Contact us about your privacy concerns.
You can write to us at firstname.lastname@example.org